Contact ClaudeStore
The fastest way to reach us is Telegram. We answer in under 10 minutes on average, 7 days a week, in English and Russian. We do not gate support behind tickets, forms, or paid tiers — every customer gets the same channel.
Telegram support
@claudestorestore — billing, technical, refunds.
Community chat
Discussions, model updates, integration tips.
Average response
< 10 minutes
Languages
English · Русский
Operating since
2024
What to write to which channel
- Billing & refunds: Telegram support — include your order ID or email.
- API errors / integration help: Telegram support — include the request ID from response headers.
- Partnerships, press, doc corrections: Telegram support, prefix message with
[partnership]. - Abuse / security reports: Telegram support, prefix message with
[security].
Refund policy
We offer refunds for unused credits within 14 days of purchase. Refund requests are processed through the original payment provider (DigiSeller, Heleket, Tribute) — see our Refund Policy for details.